Plans We Work With

Insurance Plans

We currently work with:
Blue Cross Blue Shield - Allegiance - PacificSource - VA Community Care/TriWest - Cigna - Aetna

Coverage and network participation vary by plan. Please verify your acupuncture benefits before your first visit.

VA Community Care patients: Please contact the VA or your Community Care coordinator to confirm that you have an active referral or authorization before scheduling.

Before Your First Visit

Check Your Benefits

Call the member-services number on the back of your insurance card and ask:

  • Does my plan cover acupuncture for my reason for care?

  • Is Missoula Acupuncture and Shawn Robertson, LAc in network with my specific plan?

  • Do I need a referral, prescription, or prior authorization?

  • How many acupuncture visits are covered?

  • What will I owe at each visit?

 

Billing and Payment

If We Bill Your Insurance

When applicable, we submit claims to participating plans. You are responsible for your copay, deductible, coinsurance, non-covered services, visits beyond your plan limit, and any balance your insurance does not pay.

Your insurer provides benefit estimates, but it makes the final coverage decision after processing your claim.

If We Do Not Bill Your Insurance

Payment is due at the time of your visit. We can provide a superbill, an itemized receipt you may submit to your insurer for possible out-of-network reimbursement. Reimbursement is not guaranteed and depends on your plan. 

Verifying Benefits Before Your Visit

Review our insurance information and payment options so you know what to expect before your visit. Find helpful questions to ask your insurer and feel more confident planning your care.

View Insurance & Payment Guide

Optional Self-Pay Packages

Options for ongoing care that fit your needs and goals.

6 visits | $700

This six-visit acupuncture package offers consistent support for pain, tension, stiffness, limited mobility, and recovery from injury or overuse. Regular visits give us time to track what is improving, tailor your treatment, and help you return to the activities you enjoy.

May be a good fit for:

  • Back, neck, shoulder, hip, knee, or joint pain

  • Muscle tightness, stiffness, or reduced range of motion

  • Sciatica or radiating discomfort

  • Sports, work, or everyday overuse injuries

  • Ongoing aches that affect exercise, sleep, work, or daily movement

Your package includes:

  • 6 personalized acupuncture follow-up treatments

  • Brief progress check-ins and treatment adjustments

  • Guidance for pacing, movement, and self-care when appropriate

  • Clear next-step recommendations at the end of your package

Best for: patients who want a focused plan and steady support for getting back to comfortable movement.

Self-pay follow-up package; not billable to insurance. Individual results vary. Acupuncture is complementary care and does not replace medical evaluation or emergency care.

12 visits | $1,300

Feel more supported in your health—with a personalized plan that has room to evolve with you.

This 12-visit package is designed for ongoing concerns such as pain, stress, sleep difficulties, headaches, fatigue, digestive discomfort, and overall well-being. Regular care gives us time to notice patterns, build on your progress, and adjust treatment as your body and goals change.

Your package includes:

  • 12 personalized acupuncture follow-up visits

  • Ongoing progress check-ins and treatment adjustments

  • Supportive guidance for movement, sleep, stress, pacing, and self-care

  • Lifestyle, nutrition, or herbal recommendations when appropriate

  • A final check-in with clear next-step recommendations

A good fit if you want:More consistent support, a whole-person approach, and a practical plan for feeling better over time.

Self-pay package for follow-up visits only; not billable to insurance. Individual results vary. Acupuncture is complementary care and does not replace medical diagnosis, emergency care, or care from your medical provider.

20 visits | $2,000

Living with tingling, numbness, burning, sensitivity, or nerve-related discomfort can make everyday things—sleeping, walking, standing, exercising, or simply feeling comfortable in your body—more challenging. You deserve care that listens to your experience and supports the goals that matter most to you.

This 20-visit package offers a steady, personalized course of acupuncture care for ongoing neuropathy-related symptoms. Together, we will pay attention to what is changing, adjust your care as needed, and work toward practical goals such as moving with greater ease, sleeping more comfortably, staying active, or feeling more confident in daily life.

This may be a good fit if you are experiencing:

  • Tingling, numbness, burning, “pins and needles,” or heightened sensitivity

  • Nerve-related discomfort in your hands, feet, legs, or arms

  • Symptoms that make walking, standing, sleeping, or everyday tasks harder

  • Ongoing symptoms related to diabetes, chemotherapy, injury, surgery, illness, or other medical care

A longer plan gives us room to work together. Neuropathy symptoms can change gradually and may not improve in a straight line. Consistent care lets us notice meaningful changes over time and keep your treatment focused on what helps you live more comfortably and do more of what you value.

Please keep your medical care team involved. New, sudden, rapidly worsening, one-sided, or weakness-related symptoms need prompt medical evaluation. Acupuncture is complementary care and does not diagnose, reverse, or replace medical treatment for neuropathy.

Insurance FAQ

We currently work with Blue Cross Blue Shield, Allegiance, PacificSource, VA Community Care/TriWest, Cigna, and Aetna. Coverage and network status vary by plan.

Call the number on the back of your insurance card before your first visit to confirm acupuncture benefits, costs, referrals, and authorization requirements.

Your cost may include a copay, deductible, coinsurance, or services your plan does not cover. If we do not bill your plan, self-pay is due at your visit and you may request a superbill.